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We manage the technology that provides 'Out of Hours' medical care to over a fifth of the population of England

Having managed and delivered the infrastructure and telephony support for the NHS Direct Service for seven years and UK healthcare solution providers for over twenty three years, we have an un-paralleled experience working in partnership with the healthcare industry.

 

We are part of the Harmoni Group the leading independent provider of Primary Care Services for urgent and unscheduled care. Amicus ITS provides Harmoni with the secure IT infrastructure that is trusted to carry confidential patient records information and provides the IT infrastructure for local healthcare professionals, so they can support the care needs of over 9 million people.

 

Harmoni and Amicus ITS have an un-paralleled industry pedigree and are the largest provider of out of hours services in the country.

 

Amicus ITS are providing and developing solutions for a growing number of Strategic Health Authorities, Primary Care Trusts, Hospitals (Acute Trusts), Specialist Trusts and specific healthcare providers like iSoft.

 

Operating on the world-class ‘N3’ National Network for the NHS, to rigorous IGSoC compliance standards that provide the security standard that safeguards the network, and the data accessed through it. Amicus ITS deliver day-in, day-out, 24 hours a day, 7 days a week, 365 days a year.


http://www.harmoni.co.uk/
Amicus ITS are industry leaders in developing and providing innovative healthcare solutions that address the key developments affecting the healthcare industry today; from the creation of Clinical Commissioning Groups to the introduction of ‘111’ services in 2013.
Technology Solutions for ‘111’ service providers
Having been awarded one of the first ‘111’ contracts in England, Amicus ITS offer a technical solution providing a very high quality '111' service at a competitive price.

As consortia groups form and collaborate to place competitive bids for the new '111' service, Amicus ITS can provide a proven all encompassing  ‘out of the box’ solution, including; N3 connectivity; IGSoC compliance and full 24x7x365 service desk support that includes all IT and telephony infrastructure.

 
Our solution enables all of the '111' providers to co-exist and integrate within a secure, managed environment enabling all members of the consortia to access the same hosted applications, the same telephony systems, a consistent, standard infrastructure and 24x7x365 support.

Health Clients
Amongst our ever-expanding group of healthcare customers, we have some great examples of collaborative, partnership-based relationships, that have brought about real improvements for the organisations – and ultimately their patients – resulting in improved services and enhanced patient care.
  Our own sister company are the country’s largest independent provider of out of hours healthcare services, from GP services to specialist medical services such as referral management centres and offender healthcare within the prison sector.​

   
  NHS South Central is one of ten Strategic Health Authorities across England and com​​prises of 24 NHS organisations including; 11 major hospitals, a specialist orthopaedic hospital and the local ambulance service. NHS South Central provide healthcare to approximately 4 million people across the region.
For the past 4 years, we have provided full off-site Managed Services, along with on-site break-fix and Local IT (LIT) support. As part of the Trust’s programme of technology enhancement, we have also implemented Microsoft OCS providing a suite of communication tools including ‘Presence’, instant messaging, voice, audio, video, and web conferencing and for document collaboration and sharing: Microsoft Sharepoint.

   
  At Salisbury District Hospital, Salisbury NHS Foundation Trust provides a range of clinical care, including general acute and emergency services, to approximately 200,000 people across Wiltshire, Dorset and Hampshire. Specialist services extend to a much wider population of more than 3 million people. The Duke of Cornwall Spinal Treatment Centre at Salisbury District Hospital covers most of southern England with a population of approximately 11 million people.
Having been a Managed Services Provider for 10 years, we have helped Salisbury with wide ranging solutions from remote monitoring and server support through to on-site break-fix. Following a successful implementation of their core infrastructure including HP Servers and virtual EVA SAN arrays across 2 locations, we are currently supporting the systems as they migrate to virtualised environments.

Providing the largest specialist heart and lung centre in the UK and among the largest in Europe, the trust operates from 2 sites, Royal Brompton Hospital in Chelsea, West London and Harefield Hospital near Uxbridge and serves more than 90,000 outpatients and 26,000 inpatients each year.
Providing care for patients specifically with heart and lung disease only, the trust has Europe's top-ranked respiratory research centre and its cardiac, cardiovascular and critical care teams are rated in the top 3 most highly cited health research teams in Europe. Amicus has been providing primarily new hardware supply and install services since 2009. In order to aid the Trust’s logistical requirements, we hold bonded stock which is imaged and shipped to order to the specific needs of the end-user saving space, time and money.

 

  Employing around 6,000 staff and managing an annual budget of more than £300 million, NELFT provides mental health and community healthcare services for people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham and Havering – a population of approximately 1.5 million.
A client since 2010, we have been engaged in a series of projects improving the capability and reliability of the IT estate. This includes High Availability and Disaster Recovery solutions for greater resilience of Exchange and Data services, and the re-utilisation of existing storage assets to provide a cost-effective, affordable result. We also developed and support a virtualised desktop solution, which grants access for staff working in the community, and on remote sites over 3G mobile connections by utilising Apple iPads.